APTCRM

AptCMR is a web based application that covers a full range of technical requirements in any organization. This suite is multi-company capable, and can be used in a single company or a corporate group.

Major Functionalities

  Collaborative tools and Groupware Module

  * Private and/or shared calendar and diary
  * Discussion forums, open or moderated
  * Frequently Asked Questions manager
  * Employees directory
  * Reservation of shared resources (rooms, equipement)

Contacts Management Module

  * Accounts, Suppliers, Competitors and Partners
  * Personal and group contacts
  * Multiple addresses per contact
  * Local offices management and separate storage for each one
  * Sales Pipeline Management (Business leads)
  * Different kinds of distributions lists
  * Import from Windows Address Book (Outlook Express)
  * Import from data files (plain text, Excel)

Projects Management and Support Tickets Tracking Module

  * Hierarchic projects tree
  * Pending tasks tracking
  * Issues control
  * SLA and maintenance contracts

eCommerce Module

  * Multiple products catalogs
  * Unlimited hierarchy of products
  * Custom attributes per product
  * Stock management, with multiple warehouses
  * Order and Invoice management
  * Modular and extensible Payment Processing

Simple Contents Management Module

  * e-Mail templates
  * Website templates
  * Can include rich media (video, flash)
  * Categorized contents management
  * Portlets library for dynamic content

Massive E-mailing Module

  * Multiple e-mail management addressed to distribution lists
  * Message reception statistics

Corporate Library

  * 100% web based virtual disk
  * Versions control with check-in/check-out
  * Role based security for all files
  * Can read and index OLE documents properties
  * Shared bookmarks
  * Bookmarks Import/Export